steam deck /u/harvyie Steam on Reddit

my partner got me one for christmas expected to arrive jan 1. it was a holiday so it was closed and then my state got hit w a winter storm they weren’t prepared for so i gave it more time. it gave the location of the fed ex facility it was at until right after the storm and now it’s been saying in transit all month. we opened a case on the 17th but no word at all from steam. and you obviously can’t call. how long do the investigations last? it’s pretty obvious it was stolen or lost in transit. im pretty mad at my self for not going to fed ex the day before it got lost, trying to give the workers some grace. and upset with no communication for a week on the investigation on something that was $700+.

my partner got me one for christmas expected to arrive jan 1. it was a holiday so it was closed and then my state got hit w a winter storm they weren’t prepared for so i gave it more time. it gave the location of the fed ex facility it was at until right after the storm and now it’s been saying in transit all month. we opened a case on the 17th but no word at all from steam. and you obviously can’t call. how long do the investigations last? it’s pretty obvious it was stolen or lost in transit. im pretty mad at my self for not going to fed ex the day before it got lost, trying to give the workers some grace. and upset with no communication for a week on the investigation on something that was $700+.