My son’s mom bought him a steam gift card for Christmas at our local Walmart. We were with him while he was scratching all his gift cards. When he scratched his $100 gift card we noticed it was damaged. The code is missing four digits/letters in the middle. I’ve reached out to steam twice. The first time they told me the code was already redeemed. There is no way we redeemed the code ourselves because it’s literally missing 4 digits. I sent them pictures of the card and receipt. They told me to go to Walmart and ask for a replacement. Well Walmart told me there’s nothing they can do. I was told by them to reach out to steam. Well I did last night and they told me there’s nothing they can do either. If it was $20 I would probably be less upset but $100 is a lot. I’m not willing to give up on this. Has anyone been through this before? Any help would be appreciated
submitted by /u/ItsSantanaSon
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r/Steam My son’s mom bought him a steam gift card for Christmas at our local Walmart. We were with him while he was scratching all his gift cards. When he scratched his $100 gift card we noticed it was damaged. The code is missing four digits/letters in the middle. I’ve reached out to steam twice. The first time they told me the code was already redeemed. There is no way we redeemed the code ourselves because it’s literally missing 4 digits. I sent them pictures of the card and receipt. They told me to go to Walmart and ask for a replacement. Well Walmart told me there’s nothing they can do. I was told by them to reach out to steam. Well I did last night and they told me there’s nothing they can do either. If it was $20 I would probably be less upset but $100 is a lot. I’m not willing to give up on this. Has anyone been through this before? Any help would be appreciated submitted by /u/ItsSantanaSon [link] [comments]
My son’s mom bought him a steam gift card for Christmas at our local Walmart. We were with him while he was scratching all his gift cards. When he scratched his $100 gift card we noticed it was damaged. The code is missing four digits/letters in the middle. I’ve reached out to steam twice. The first time they told me the code was already redeemed. There is no way we redeemed the code ourselves because it’s literally missing 4 digits. I sent them pictures of the card and receipt. They told me to go to Walmart and ask for a replacement. Well Walmart told me there’s nothing they can do. I was told by them to reach out to steam. Well I did last night and they told me there’s nothing they can do either. If it was $20 I would probably be less upset but $100 is a lot. I’m not willing to give up on this. Has anyone been through this before? Any help would be appreciated
submitted by /u/ItsSantanaSon
[link] [comments]