If Jagex is serious about making up for this situation and truly restoring their relationship with the player base, they need to take some more severe actions to prove they’re committed to change. These would involve not just side-stepping mistakes, but actively making amends and showing accountability in ways that go beyond standard corporate practices:
1) A restructuring of Leadership
If the decisions to introduce premium tiers, ads, and other controversial ideas came from high-level executives, Jagex should consider removing or reshuffling key leadership positions. This would send a clear message that the company is taking responsibility for the poor decisions made at the top and is willing to make real changes at the highest levels to ensure player interests come first.
2) Commitment to permanently remove ads and tiered membership
Jagex could go beyond just backing down on the ads and tiered membership for the moment—they could make a permanent, public commitment to never introduce these types of features into the game. This would need to be an official, legally binding statement to ensure they don’t just backtrack when the backlash dies down.
3) Focus on Core Improvements Without Monetizing
Instead of locking features behind paywalls, Jagex should focus on improving core services that benefit the entire player base, like better customer support (not behind a paywall) and account recovery improvements for all players.
I think the situation with Jagex is a frustrating case of a company testing the limits of what a community will tolerate in terms of monetization.
The community has made it clear they don’t want ads, microtransactions, or anything that feels like it undermines Old School RuneScape. Yet, Jagex continues to tread into these waters, and what’s concerning is that the “testing” phase feels more like an attempt to gradually introduce changes that will eventually become standard, disguised as optional. The way they’ve framed these “research” proposals is manipulative. Offering these premium services and then walking them back when backlash happens doesn’t inspire confidence in their true intentions.
submitted by /u/Superb-Victory-8793
[link] [comments]
r/2007scape If Jagex is serious about making up for this situation and truly restoring their relationship with the player base, they need to take some more severe actions to prove they’re committed to change. These would involve not just side-stepping mistakes, but actively making amends and showing accountability in ways that go beyond standard corporate practices: 1) A restructuring of Leadership If the decisions to introduce premium tiers, ads, and other controversial ideas came from high-level executives, Jagex should consider removing or reshuffling key leadership positions. This would send a clear message that the company is taking responsibility for the poor decisions made at the top and is willing to make real changes at the highest levels to ensure player interests come first. 2) Commitment to permanently remove ads and tiered membership Jagex could go beyond just backing down on the ads and tiered membership for the moment—they could make a permanent, public commitment to never introduce these types of features into the game. This would need to be an official, legally binding statement to ensure they don’t just backtrack when the backlash dies down. 3) Focus on Core Improvements Without Monetizing Instead of locking features behind paywalls, Jagex should focus on improving core services that benefit the entire player base, like better customer support (not behind a paywall) and account recovery improvements for all players. I think the situation with Jagex is a frustrating case of a company testing the limits of what a community will tolerate in terms of monetization. The community has made it clear they don’t want ads, microtransactions, or anything that feels like it undermines Old School RuneScape. Yet, Jagex continues to tread into these waters, and what’s concerning is that the “testing” phase feels more like an attempt to gradually introduce changes that will eventually become standard, disguised as optional. The way they’ve framed these “research” proposals is manipulative. Offering these premium services and then walking them back when backlash happens doesn’t inspire confidence in their true intentions. submitted by /u/Superb-Victory-8793 [link] [comments]
If Jagex is serious about making up for this situation and truly restoring their relationship with the player base, they need to take some more severe actions to prove they’re committed to change. These would involve not just side-stepping mistakes, but actively making amends and showing accountability in ways that go beyond standard corporate practices:
1) A restructuring of Leadership
If the decisions to introduce premium tiers, ads, and other controversial ideas came from high-level executives, Jagex should consider removing or reshuffling key leadership positions. This would send a clear message that the company is taking responsibility for the poor decisions made at the top and is willing to make real changes at the highest levels to ensure player interests come first.
2) Commitment to permanently remove ads and tiered membership
Jagex could go beyond just backing down on the ads and tiered membership for the moment—they could make a permanent, public commitment to never introduce these types of features into the game. This would need to be an official, legally binding statement to ensure they don’t just backtrack when the backlash dies down.
3) Focus on Core Improvements Without Monetizing
Instead of locking features behind paywalls, Jagex should focus on improving core services that benefit the entire player base, like better customer support (not behind a paywall) and account recovery improvements for all players.
I think the situation with Jagex is a frustrating case of a company testing the limits of what a community will tolerate in terms of monetization.
The community has made it clear they don’t want ads, microtransactions, or anything that feels like it undermines Old School RuneScape. Yet, Jagex continues to tread into these waters, and what’s concerning is that the “testing” phase feels more like an attempt to gradually introduce changes that will eventually become standard, disguised as optional. The way they’ve framed these “research” proposals is manipulative. Offering these premium services and then walking them back when backlash happens doesn’t inspire confidence in their true intentions.
submitted by /u/Superb-Victory-8793
[link] [comments]