OpenAI API – Continuous 500 Error /u/Foreign_Weekend2920 Python Education

I continue to receive this error when I supply image files (.png) to OpenAI for analysis. Everything I’ve found online looks like it’s a transient error but I have never got it to work.

Any ideas? Is this truly a bug?

Code:

def analyze_property_condition(image_path): try: # Open the image file with open(image_path, "rb") as image_file: image_data = image_file.read() # Send the image and prompt to GPT-4 Vision response = openai.ChatCompletion.create( model="gpt-4-vision-preview", messages=[ {"role": "system", "content": "Prompt."}, {"role": "user", "content": "Prompt."}, {"role": "user", "content": {"type": "image_url", "image_url": "data:image/png;base64," + base64.b64encode(image_data).decode()}} ], max_tokens=10000 ) # Return the GPT-4 Vision response return response.choices[0].message.content except Exception as e: return f"Error processing {image_path}: {str(e)}" # Loop through all PNG files in the folder if __name__ == "__main__": import base64 print("Starting analysis of property images...n") # Check if the folder exists if not os.path.exists(image_folder): print("The specified folder does not exist. Please check the path.") exit() # Iterate over all PNG files in the folder for filename in os.listdir(image_folder): if filename.lower().endswith(".png"): image_path = os.path.join(image_folder, filename) print(f"Analyzing image: {filename}") result = analyze_property_condition(image_path) print(f"Result for {filename}:") print(result) print("-" * 50) print("nImage analysis completed.") 

Error:

Error processing C:UsersDownloadsImagesscreenshot 2024-12-17 01-16-36-11.png: The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_b488781814317423cbf3955b65d7088b in your email.) { "error": { "message": "The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_b488781814317423cbf3955b65d7088b in your email.)", "type": "server_error", "param": null, "code": null } } 500 {'error': {'message': 'The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_b488781814317423cbf3955b65d7088b in your email.)', 'type': 'server_error', 'param': None, 'code': None}} {'Date': 'Tue, 17 Dec 2024 15:21:22 GMT', 'Content-Type': 'application/json', 'Content-Length': '369', 'Connection': 'keep-alive', 'access-control-expose-headers': 'X-Request-ID', 'openai-processing-ms': '540', 'x-ratelimit-limit-requests': '500000', 'x-ratelimit-limit-tokens': '300000', 'x-ratelimit-remaining-requests': '499999', 'x-ratelimit-remaining-tokens': '299455', 'x-ratelimit-reset-requests': '0s', 'x-ratelimit-reset-tokens': '108ms', 'x-request-id': 'req_b488781814317423cbf3955b65d7088b', 'strict-transport-security': 'max-age=31536000; includeSubDomains; preload', 'CF-Cache-Status': 'DYNAMIC', 'X-Content-Type-Options': 'nosniff', 'Server': 'cloudflare', 'CF-RAY': '8f37e6f879b29011-BOS', 'alt-svc': 'h3=":443"; ma=86400'} 

I continue to receive this error when I supply image files (.png) to OpenAI for analysis. Everything I’ve found online looks like it’s a transient error but I have never got it to work.

Any ideas? Is this truly a bug?

Code:

def analyze_property_condition(image_path): try: # Open the image file with open(image_path, "rb") as image_file: image_data = image_file.read() # Send the image and prompt to GPT-4 Vision response = openai.ChatCompletion.create( model="gpt-4-vision-preview", messages=[ {"role": "system", "content": "Prompt."}, {"role": "user", "content": "Prompt."}, {"role": "user", "content": {"type": "image_url", "image_url": "data:image/png;base64," + base64.b64encode(image_data).decode()}} ], max_tokens=10000 ) # Return the GPT-4 Vision response return response.choices[0].message.content except Exception as e: return f"Error processing {image_path}: {str(e)}" # Loop through all PNG files in the folder if __name__ == "__main__": import base64 print("Starting analysis of property images...n") # Check if the folder exists if not os.path.exists(image_folder): print("The specified folder does not exist. Please check the path.") exit() # Iterate over all PNG files in the folder for filename in os.listdir(image_folder): if filename.lower().endswith(".png"): image_path = os.path.join(image_folder, filename) print(f"Analyzing image: {filename}") result = analyze_property_condition(image_path) print(f"Result for {filename}:") print(result) print("-" * 50) print("nImage analysis completed.") 

Error:

Error processing C:UsersDownloadsImagesscreenshot 2024-12-17 01-16-36-11.png: The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_b488781814317423cbf3955b65d7088b in your email.) { "error": { "message": "The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_b488781814317423cbf3955b65d7088b in your email.)", "type": "server_error", "param": null, "code": null } } 500 {'error': {'message': 'The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if you keep seeing this error. (Please include the request ID req_b488781814317423cbf3955b65d7088b in your email.)', 'type': 'server_error', 'param': None, 'code': None}} {'Date': 'Tue, 17 Dec 2024 15:21:22 GMT', 'Content-Type': 'application/json', 'Content-Length': '369', 'Connection': 'keep-alive', 'access-control-expose-headers': 'X-Request-ID', 'openai-processing-ms': '540', 'x-ratelimit-limit-requests': '500000', 'x-ratelimit-limit-tokens': '300000', 'x-ratelimit-remaining-requests': '499999', 'x-ratelimit-remaining-tokens': '299455', 'x-ratelimit-reset-requests': '0s', 'x-ratelimit-reset-tokens': '108ms', 'x-request-id': 'req_b488781814317423cbf3955b65d7088b', 'strict-transport-security': 'max-age=31536000; includeSubDomains; preload', 'CF-Cache-Status': 'DYNAMIC', 'X-Content-Type-Options': 'nosniff', 'Server': 'cloudflare', 'CF-RAY': '8f37e6f879b29011-BOS', 'alt-svc': 'h3=":443"; ma=86400'}